About Us

  • What sets us apart is our quest for perfection, our enthusiasm, and commitment to provide what our client’s seek; fun, memorable and informative experiences. Our guides, all experienced, mature, engaging and informative are licensed New York City guides succeed as a devoted team of professionals. For each of us; this is not a job, It’s a joy, pure and simple!
  • We begin with a conversation or emails to learn what you wish for, the sites you would like to visit and experience. We gather your thoughts and help you select the best choices that target your interests. Together we focus on your tour wishes creating an itinerary that fits you and yours perfectly.
  • Over the years we have provided thousands of tours, each built to suit our client’s site preferences and areas of interest. We have learned what works and what does not. Knowing what interests spark wonder enables us to succeed to please our guests.
  • Private tours provide opportunities for discussion, an exchange of ideas, enhanced emphasis on your preferred topics, historical, artistic, and architectural as well as others that public tours do not provide. Our tours are conversational, engaging and more than just a “look and see” drive by blur. Your participation is suggested but never required.
  • As a licensed New York City Tour Director I take great pride in what we do. Our client’s reviews on TripAdvisor confirm their satisfaction. We have received numerous awards granted by The New York Association of Hotel Concierges and hold the highest rating by The City of New York Department of Consumer Affairs.
  • My team and I believe that your Custom & Private Tour ™ will be the highlight of your visit to New York City.

Please contact us with your tour wishes. We’ll get back to you within 24 hours. If you do not receive a response then we did not receive your email (1-2% do not) please try again or call us directly.

Request Form

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If you have any issues using this form, please contact us directly via email info@customandprivate.com

Cliff Strome

382 Central Park West
New York, NY 10025
212-222-1441 Office (preferred)
Calls answered 9AM to 9PM NYC time
917-334-1806 Cell

All deposits are 100% refundable* upon a minimum of 72 hours cancellation prior to your tour via email or telephone.

*Except tickets to excursions such as Statue of liberty cruise, Top of the Rock, helicopter tours, etc.