Our Tours: What to Expect From Us

  • Many guests know exactly what they would like to see and visit. They provide us with their site requests either via email or “over the phone” and in such cases we arrange their site requests in the most efficient way and provide our estimate of the duration of their tour.
  • We may suggest other sites as substitutes that may be similar exposing the same concept or theme providing a superior experience and are more conveniently located. We use your site suggestions as an opportunity to create a superior and more efficient tour whenever possible. Your thoughts and ideas are merged with ours and that results in the best possible plan that best targets your interests
  • Some of our guests, especially “newbies” have expressed that they want to see “everything!” As such, we provide suggestions of the most popular sites. “The Best of New York” and together we merge all ideas and suggestions creating an itinerary that fits their wishes efficiently targeting the most popular sites.
  • There are those who are interested in topical sites such as architectural, historic, neighborhoods, famous people’s homes, movie and TV sites, etc. or offbeat and exotic themes such as graffiti, romantic places, etc. We enjoy providing the research in order to satisfy such requests.
  • From time to time we receive requests to visit “the real New York.” We call that “off the beaten path but on the right track!” We’ve got lots of experience creating such tours and we are delighted to provide new experiences for frequent visitors who’ve seen the usual sites and places.
  • Perhaps you have something in mind that we haven’t done before! Could it be a family member who would like to tour the neighborhood where they grew up? See their childhood home, park, school, church, candy store or ice cream parlor, etc. Honoring family members on special birthdays or anniversaries are very memorable tours experiences that are peppered with laughter and, at times, tears too.

Please have a look at our Tours to Consider page for additional ideas and suggestions. You may want to take a few from one and several from others. Let us know and we’ll put something together for you, a plan that fits your wishes perfectly!

Please contact us with your tour wishes. We’ll get back to you within 24 hours. If you do not receive a response then we did not receive your email (1-2% do not) please try again or call us directly.

Request Form

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If you have any issues using this form, please contact us directly via email info@customandprivate.com

Cliff Strome

382 Central Park West
New York, NY 10025
212-222-1441 Office (preferred)
Calls answered 9AM to 9PM NYC time
917-334-1806 Cell

All deposits are 100% refundable* upon a minimum of 72 hours cancellation prior to your tour via email or telephone.

*Except tickets to excursions such as Statue of liberty cruise, Top of the Rock, helicopter tours, etc.